Vacancy – NCS Engagement Officer

Job Description
Hours: 40 hours per week; some evening and weekend work is a requirement of the post
Salary: £20,000-£22,000 plus benefits
Contract: Full-time Permanent
Reports to: NCS Manager
Area: Plymouth
Closing date for applications: Friday 8th October 2021 5pm

NCS brings young people from different backgrounds together in common purpose. It equips them with new skills, gives them the tools to make a difference and discover the depths of their talents and Argyle Community Trust is looking to recruit an individual who is passionate about supporting young people in this way through the role of a Programme Lead, on our National Citizen Service programme. We want our programme to be the best and are looking for someone who would like to work for a sport-for-change charity, whose work across the south west positively effects thousands of lives.

The position will be based in Plymouth, however the role will require the successful candidate to work in parts of Cornwall and Devon dependent on the demands of the programme. The candidate will be a flexible staff member who is able to work in the evenings on occasion, and support residential elements of programme delivery.

The candidate must have an understanding of the National Citizen Service programme and be able to recruit participants for the programme, and be upskilled to lead a number of residential and social action projects within the role. An understanding of the power of volunteering and a passion for organising events is required. The candidate must have good, in-depth knowledge of Community Cohesion programmes, an understanding of community projects and also have the ability to work with challenging groups and individuals.
Experience of working with young people of KS4 age within a wide range of community settings, (including youth centres, local estates, and sports centres) is desirable.

The candidate must also understand the importance of monitoring and evaluation and be confident in ICT and data entry. This is a part of the role which will help develop and improve the Trust’s reports to its partners and funders.

As a registered charity, the Community Trust works, in close conjunction with Plymouth Argyle Football Club, with many people across several sectors where sport has proven to be the ideal tool for creating lasting education and engagement with individuals. I addition to that, we have great links with a professional sport club and reap the benefits of free matchday tickets and accessing club partnership rewards as part of the role. Argyle Community Trust is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Argyle Community Trust is committed to safeguarding and promoting the welfare of all participants on our programmes and promotes robust policies to ensure that our staff and volunteers adhere to safe practices. The successful candidate will be subject to undertaking enhanced DBS checks prior to employment.

If you feel you can meet the specifications and would like to become part of the Argyle Community Trust team, please complete our online application form

In your covering letter you should draw on relevant aspects of your experience, including paid employment and voluntary work or training to demonstrate how your skills, experience and personal qualities match the requirements of this job specification. If you would like further information or wish to discuss the post please contact

For further information about the work of Argyle Community Trust and our strategic aims visit

Key Duties will include:
• Sustain relationships with in-school Key Stage 4 Leads.
• Network with organisations to present the benefits of the NCS programme across Plymouth.
• Support ACT and NCS Trust Engagement Teams in school assemblies to increase recruitment.
• Co-ordinate and establish relationships with parents and support the delivery of parent/guardian meetings.
• Adherence to all Safeguarding procedures.

• Plan and deliver events for all NCS programmes and take responsibility for recruiting young people for NCS summer and Autumn programmes
• Promote the benefits of NCS to young people through high quality presentations in assemblies.
• Deliver Community Engagement activity in community-based settings, in line with Trust standards
• Take responsibility for outreach recruitment – including recruiting young people from local community services and who are not accessing mainstream education.
• Plan and deliver a communication strategy with sign-ups, ensuring that each customer has a positive customer service experience.

• Support NCS Manager in ensuring all Health and Safety compliance is completed and signed off by NCS Trust.
• Support the Data and Impact Officer in transferring sign-up paperwork to a CRM software package
• Develop, co-ordinate and deliver a sustainable NCS graduate programme for Plymouth.
• Support the NCS Manager with planning venues and site visits, in line with our supply chain management process.
• Organising travel logistics for all NCS programmes with trusted partner companies
• Ensure sessional delivery support in the community is of a high standard, giving people of all abilities a positive experience

• Safe and engaging delivery of inclusive sport programmes in the community.
• Fulfil the role of a residential manager during programmes.
• Monitor and Quality-assure effective and safe delivery of all NCS programmes by all staff.
• Provide support for Group Leaders during the delivery phase of the programme
• Effective support of the Group Leaders when dealing with challenging behaviour to ensure guidelines are met.

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NCS Engagement Officer Job Description

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